1. Information We Collect
The information available through OnePathshala ERP depends on the type of account and the features enabled by the school.
School Account Information
- School name
- School ID or account ID
- School contact information
- School address, where provided
- Authorized administrator information
- Login and authentication information
- School configuration and settings
- Information entered by authorized school administrators
Teacher Information
- Teacher name
- Teacher ID
- Login and authentication information
- Contact information, where provided by the school
- Class or subject assignments
- Attendance-related information
- Academic and administrative information
Student Information
- Student name
- Student ID or admission number
- Login and authentication information
- Class and section
- Parent or guardian information, where provided
- Contact information, where provided
- Attendance records
- Fee and payment-related records
- Admission information
- Academic and examination information
- Transport-related information
- School notices and related information
2. How Information Is Collected
Information may be provided through:
- Schools and authorized school administrators
- Teachers using authorized teacher accounts
- Students using authorized student accounts
- Parents or guardians where applicable
- Information entered while using our Services
- Information generated through use of the Services
3. How We Use Information
We may use information to:
- Create and manage school, teacher, and student accounts
- Authenticate users and provide secure login
- Provide school management features
- Manage student attendance
- Manage admissions and student records
- Manage fees and payment-related records
- Manage transport information
- Manage classes, examinations, and academic records
- Deliver notices and announcements
- Generate administrative reports
- Provide technical support
- Maintain and improve the Services
- Detect and prevent security issues or misuse
- Comply with applicable legal obligations
4. School-Controlled Information
Schools using OnePathshala ERP are generally responsible for determining what information is entered into the system and how that information is used for school operations.
If you are a student, parent or guardian, or teacher and have questions about information maintained by your school, you may contact your school administration.
5. Account Security
OnePathshala ERP uses account-based access controls to help ensure that information is available only to authorized users.
Account types may include:
- School or Admin accounts
- Teacher accounts
- Student accounts
Users are responsible for keeping their login credentials confidential and should not share passwords with unauthorized persons.
7. Payments and Fees
If OnePathshala ERP provides fee-management functionality, information relating to fees and payment records may be stored in the system.
Where an external payment provider is used, payment processing may be handled by that provider according to its own privacy policy and terms.
8. Students and Children's Information
OnePathshala ERP is designed for use by schools and may process information relating to students who are under the age of 18.
Student accounts are intended to be created and managed through the student's school or authorized school personnel rather than for students to independently register for unrestricted access.
Schools and authorized administrators are responsible for ensuring that information is collected and used in accordance with applicable laws, school policies, and required permissions or consents.
We do not knowingly sell student information or use student information for targeted advertising.
9. Data Retention
We retain information for as long as reasonably necessary to provide the Services, maintain school records, meet contractual requirements, maintain security, resolve disputes, and comply with applicable legal obligations.
When information is no longer required, it may be deleted, anonymized, or securely disposed of, subject to applicable legal and contractual requirements.
10. Data Deletion
Requests concerning student, teacher, or school records may generally need to be made through the relevant school administrator because the school may control the records maintained within the platform.
Users may contact their school regarding deletion or correction of information.
Where appropriate and legally permitted, requests may also be submitted directly to OnePathshala ERP using the contact information below.
12. Third-Party Services
OnePathshala ERP may use third-party services for purposes such as cloud hosting, databases, authentication, notifications, email or SMS communication, payment processing, analytics, crash reporting, and security.
Such services may process information necessary to provide their functionality. Where applicable, users should also review the privacy policies of those third-party providers.
13. Your Rights
Depending on applicable law, users may have rights relating to their personal information, including the right to:
- Request access to certain information
- Request correction of inaccurate information
- Request deletion where legally permitted
- Ask questions about how information is processed
- Withdraw consent where applicable
For information controlled by a school, requests may need to be made through the school administration.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our Services, technology, legal requirements, or privacy practices.
When changes are made, we may update the "Last Updated" date at the beginning of this policy.
15. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of personal information, please contact us.
16. Consent
By using OnePathshala ERP, you acknowledge that you have read and understood this Privacy Policy.
Where consent is required by applicable law, appropriate consent will be obtained through the relevant school, user, parent or guardian, or other authorized party.